Residential client

 Here you can find an overview of various types of waste that may be generated in your household, and all the necessary information about how to collect the waste by types and how to get rid of it properly.

Our message is that it’s useful to collect and sort waste by types, so as to reduce the load on the environment and to save money, because the volume of mixed common waste will decrease.

For more information and placing orders, please contact our customer service by telephone: 6164000 or by e-mail: info@prugi.ee.

 The average volume of waste generated per resident ofTallinnis ca. 5.2 litres of mixed common waste per day; this is ca. 234 litres a month per household. The recommended waste container size and emptying frequency for a household of 1.5 people (on average) is a 240l container being emptied once every 28 days.

Waste management in the administrative territory of Tallinn is regulated by Tallinn Waste Management Regulations: http://www.prugi.ee/portal/eeskirjad-est/. Pursuant to the Regulations, a private customer shall own or rent a sufficient amount of suitable waste containers for collecting mixed common waste and recoverable waste collected by types, or use relevant collective containers. A collective container can be used with consent of the Environmental Department of Tallinn City Government and only for collecting waste generated from adjacent immovable properties or from apartment buildings and semi-detached houses with a common courtyard area. The containers and the collection areas must comply with the Regulations and a collective container usage agreement must be entered into (http://www.prugi.ee/portal/en/uhismahuti-leping/).

 Upon buying or renting waste containers, we recommend ensuring that the container complies with the standard EVS-EN 840:2004. You can view container sizes on our webpage “CUSTOMER SUPPORT”, section “Waste containers”: http://www.prugi.ee/portal/en/jaatmemahutid/. Containers should preferably be produced inEurope and be suitable for our climate – we commend OTTO, ESE and SULO containers as the best choices. The most suitable container format is a plastic container on wheels.

 Mixed common waste (trash) is common waste remaining after collecting or sorting by types. Pursuant to the Regulations, a single residence must order removal of a mixed common waste bag of up to 150 litres and maximum 10 kg and must order emptying of a mixed common waste container at least once per four weeks. On an immovable property with up to 12 apartments, the frequency of emptying a mixed common waste container can be once per two weeks with consent of the Environmental Department of Tallinn City Government. Handover of mixed common waste takes place at the location of generating it, on the immovable property.

 Large waste is waste that cannot be placed into a container due to its weight or volume, like furniture, carpets, mattresses, curtain rods, window frames, sinks, Christmas trees, etc.; these are placed beside the container for removal. Large waste is not considered to include construction waste, large products of concern like car wrecks, electrical or electronic equipment or waste electrical or electronic equipment (including washing machines, TV sets, refrigerators, electrical cookers) and other waste subject to producer’s liability. Large waste must be handed over at the location of generating it, on the immovable property. Large waste can also be handed in at Tallinn waste stations. Christmas trees can be handed over at the location of generating the waste, on the immovable property, by ordering a separate Christmas tree removal service by telephone: 6164000 or by e-mail: info@prugi.ee. Read more about large waste on our webpage “ABC OF WASTE”, section Collection of large waste by types”.

 Waste stations receive waste from residents of Tallinn, free-of-charge if it’s e.g. passenger car tyres, complete waste electrical and electronic equipment and for a charge if it’s e.g. construction and demolishing waste, etc. Read more about opportunities to hand in waste and about waste station locations on our webpage “ABC OF WASTE”, section “Tallinn waste stations”: http://www.prugi.ee/portal/en/tallinna-jaatmejaamad/.

 

 Paper and carton waste must be collected by types and handed over by using the free-of-charge package bag removal service which can also be used for waste paper, or by handing it over to a waste station or taking to public collection points – public containers for packages and waste packages. Find the nearest public collection point for waste packages on the online map of Tallinn: http://www.tallinn.ee/eng/A-Guide-to-Sorting-Waste.

 

 Garden and greenery waste is bio-decomposing waste generated by maintaining gardens and green areas (leaves, waste plant matter, grass, moss, small branches, apples, etc.). It is forbidden to place garden and greenery waste into containers for mixed common waste or for kitchen and catering waste. Garden and greenery waste can be composted in an open heap. The composting container and heap must be located at least 3 m away from a neighbouring property and at least 4 m away from a neighbouring building, unless the owners of the neighbouring properties or buildings agree otherwise. Garden and greenery waste can be handed in at Tallinn waste stations. Read more about opportunities to hand in waste and about waste station locations on our webpage “ABC OF WASTE”, section “Tallinn waste stations”: http://www.prugi.ee/portal/en/tallinna-jaatmejaamad/. Garden and greenery waste can be handed over at the location of generating it, on the immovable property, by ordering a leaves bag removal service by telephone: 6164000 or by e-mail: info@prugi.ee.

 

 Bio-decomposing kitchen and catering waste can be composted in a closed composting container protected against pests, if the composting takes place on an immovable property of residential land bearing less than 10 apartments. The composting container and heap must be located at least 3 m away from a neighbouring property and at least 4 m away from a neighbouring building, unless the owners of the neighbouring properties or buildings agree otherwise. Read more about composting on our webpage “ABC OF WASTE”, section Collecting bio-waste by types: http://www.prugi.ee/portal/en/biojaatmeted/.

 Packages and package waste from a household can be handed over by using the free-of-charge package bag service. The service includes plastic bags of two different colours: green package bags where glass bottles and jars can be put, and yellow package bags where carton, plastic and metal waste packages can be put. The package bag service can also be used for handing in waste paper. There are also public collection points in the city – package and waste package containers where such waste can be taken. Find the nearest public collection point for waste packages on the online map of Tallinn: http://www.tallinn.ee/eng/A-Guide-to-Sorting-Waste

Read more about package waste and free-of-charge opportunities to hand in such waste on our webpage “ABC OF WASTE”, section “Collecting packages”: http://www.prugi.ee/portal/en/pakendite-kogumine/.

 Hazardous waste can be handed in at Tallinn waste stations. It is definitely prohibited to put such waste into a mixed common waste container. Read more about hazardous waste and free-of-charge opportunities to hand in such waste on our webpage “ABC OF WASTE”, section “Hazardous waste at home”: http://www.prugi.ee/portal/en/ohtlikud-jaatmed-meie-kodus/.